Terms and conditions of our services 2018

  • The Bill – Ticket is the only valid document for the use of the services, in case of loss you will not have access to the bus.
  • Quito Tour Bus will not be responsible for passenger accidents caused by not complying with the safety rules informed inside the buses.
  • Service valid only for the marked date.
  • Check your belongings before leaving the vehicle, we are not responsible for forgotten items.
  • Quito Tour Bus reserves  the right to change vehicles without prior notice.
  • There will be no refund for modifications or cancellations of route or schedule caused by natural disasters, demonstrations, closure of road or other circumstances outside the company.

Refund Policies 2018

  • 72 hours before the tour APPLIES REFOUND (This transaction will have a 10 usd surcharge per invoice for administrative expenses.)
  • Less than 72 hours before the tour DOES NOT APPLY REFOUND.
  • 24 hours before the tour you can request DATE changes
  • In case of not making any notification and the ticket is not used on the date marked, it will be considered as a NO SHOW and there will be no refund or change.