TIMETYPEPENALTY FEEREFUND
Up to 72 hours beforeCANCELLATION10%90%
Up to 48 hours beforeCANCELLATION50%50%
Up to 24 hours beforeCANCELLATION60%40%
Up to 24 hours beforeDATE CHANGE10%DOES NOT APPLY
Less than 24 hoursCANCELLATION100%DOES NOT APPLY
Less than 24 hoursDATE CHANGE30%DOES NOT APPLY
No show – did not show up at the time and place indicatedCANCELLATION100%DOES NOT APPLY
No show – did not show up at the time and place indicatedDATE CHANGE100%DOES NOT APPLY
POSITIVE COVID – sending a mail with the testCHANGE OF DATE WITHIN 2 MONTHSDOES NOT APPLYDOES NOT APPLY